Returns & Exchanges
At Fat Lab, we stand behind our high-performance beauty formulations and want you to be completely satisfied with your purchase. If you are not happy with your results, we offer a 30-day return window for all products in their original packaging.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Prepare Your Package
Carefully pack the beauty products in their original containers and include the printed return slip inside the box to ensure your refund is processed accurately.
- 3.Ship It Back
Affix the prepaid shipping label provided by our support team and drop off your package at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our lab team inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.
